IRS Form 911 is a formal request for taxpayer assistance. It is for taxpayers who have been unable to resolve their tax issues through normal channels and are facing undue hardship as a result of the IRS’s actions or inactions.
To initiate the Tax Payer Assistance Order (TAO), you can use
IRS Form 911. This form requires that you provide a detailed outline of the circumstances and reasons you are asking for the TAO. A TAO request can also be made as a simple written statement that includes Form 911. You might even make an oral request to the
Taxpayer Advocate Office. The Form 911 or written request should be submitted to your local Taxpayer Advocate within the district in which you reside.