GotTrouble.org Glossary

Disclaimer And Terms Of Use

August 20, 2022

Disclaimer and Terms of Use Revised on November 8, 2024

PLEASE NOTE THAT YOUR USE OF AND ACCESS TO THE PLATFORM (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS, SERVICES, AND DISCLAIMERS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS THE PLATFORM IN ANY MANNER. PLEASE READ CAREFULLY.

Welcome to GotTrouble.org, also herein referred to as (“GT” “Site”, “We”, “Us”, “Our”).

The following terms and conditions of use govern Your use of GT mobile applications, products, and services, so please read them carefully.

The terms and conditions set forth herein (“Agreement”) constitute the full and complete Agreement between you (“You” or “Your” or “User”) and GT. Your agreement to be bound by these terms and conditions (“Terms”) and our privacy policy is expressly acknowledged by any use of the Site. The terms contained herein supersede and replace any other Agreement or negotiation between You and GT, whether oral, written, or otherwise, including any statements made by any representative of GT at any time.

Disclaimer and Terms of Use

The Disclaimer and Terms of Use are a binding legal agreement between You and GotTrouble.org.

You may use our Services only if you can form a binding contract with GT. No use of the Services is permitted by those under the age of majority in their state of residence. In no event is the use of the Services permitted by those under the age of 13. If you are using the Services on behalf of any entity, then you are agreeing to the Terms on behalf of that entity. Do not use our Services on any mobile device in a way that distracts you and prevents you from obeying traffic or safety laws.

We may release and make available beta versions of products, services, and features (collectively, “Beta Services”) for a limited period of time (the “Beta Test”). Beta Services have not been completely tested, are not ready for commercial release, and may contain bugs, errors, defects, and content deficiencies. We reserve the right to withdraw the Beta Services during the Beta Test, which commenced at or near June 2022 and will continue up to and including January 1, 2022. We do not guarantee that the Beta Services will be made commercially available or that any commercially available version of the Beta Services or content will contain the same accuracy and functionality as the version made available after the Beta Testing concludes. TO THE FULLEST EXTENT PERMITTED BY LAW, GOTTROUBLE.ORG AND ITS AFFILIATES, SUPPLIERS, AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE BETA SERVICES.

The GotTrouble.org Platform

GT is an informational and educational platform. Our articles are on topic areas in legal, financial, and wellness. GT articles are for general information purposes and are starting points intended to lead you to further examination and consultation with verified professionals and experts who may be able to provide you with specific and actionable advice. Nothing contained on the Site should be construed or used as a substitute for obtaining one-on-one professional consultation with verified licensed professionals and experts who can base their opinions and advice on your specific needs, situation, and issues as you present them. 

Use of this site does not in any way form a professional-client relationship with GT.  

Third-Party Links & Services

GotTrouble.org is mostly a sponsor and affiliate-supported platform. We provide free and open access to many different types of organizations, including local map-driven private and public resources, affiliates, and sponsors, including government assistance programs, social impact companies, and nonprofits. We may earn a commission when you follow links to our affiliates or sponsors. When you do, we ask that you use your independent judgment on whether an offered service or product fits your needs. 

Our platform provides third-party links to sites, applications, content, and resources. GT has no control over such third-party applications, content, and resources. You acknowledge and agree that GT is not responsible for such external sites, their content, opinions, applications, or resources and, therefore, cannot endorse and is not responsible or liable for their content, advertising, products, services, or other materials on or available from such sites or resources.

You further acknowledge and agree that GT shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such site or resource.

IT IS THE RESPONSIBILITY OF THE USER TO EVALUATE THE ACCURACY, COMPLETENESS, AND USEFULNESS OF ANY OPINION, ADVICE, OR OTHER CONTENT AVAILABLE THROUGH THE PLATFORM, FROM THIRD PARTIES, OR OBTAINED FROM A LINKED PLATFORM. PLEASE SEEK THE ADVICE OF PROFESSIONALS, AS APPROPRIATE, REGARDING THE EVALUATION OF ANY SPECIFIC OPINION, ADVICE, PRODUCT, SERVICE, OR OTHER CONTENT.

The contents of the Site, including text, graphics, images, and other material, are for INFORMATION PURPOSES ONLY.

As stated above, GT content is intended to be general introductory information on specific topic areas and should only be used as a starting point for investigating legal, financial, and emotional wellness issues and related topics. Nothing contained on the Site is or should be considered or used as a substitute for obtaining a one-on-one professional consultation with a verified expert or licensed professional who can provide you with opinions and specific and actionable advice based on your individual needs, specific situation, and issues to be resolved.

The use of this site does not form a professional-client relationship of any kind with GT, including but not limited to the following types of relationships:

No Formation of Medical or Healthcare Provider-Patient Relationship

Never disregard professional advice from Your doctor or other qualified medical and mental healthcare providers or delay seeking it because of something You have read on the Internet, including on the Site. We urge You to seek the advice of Your physician or other qualified medical and mental healthcare professional with any questions or concerns You may have regarding any medical, emotional, or mental health conditions. In case of an emergency, please call Your doctor or emergency 911 services number immediately.

No Formation of Attorney-Client or Financial-Advisor Client Relationship

The legal and financial Information found on GotTrouble.org is intended for general information purposes. It should only be used as a starting point for addressing Your Legal and Financial issues and information. The Information is not the provision of services, and accessing such information, corresponding with, texting, or asking questions to a lawyer, financial advisor, or other professional providers does not create an attorney-client relationship or financial advisor-client relationship between you and GotTrouble.org or you and any other provider of services. You understand that questions and answer chat sites or services that link from our site to other sites and services are not confidential and, therefore, are not subject to attorney-client or financial advisor-client privileges.

In the case of legal and financial matters, never disregard the professional advice received by your own lawyer, healthcare professional or, financial advisor, or any other professional you have personally retained for professional and expert opinions.

Information Provided on an “As-Is” Basis

The information contained on or provided through the Site is provided on an “as is” basis, without any warranty, express or implied. Any access to the Site is voluntary and at Your own risk. The information presented on or through the Site is made available solely for general information purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. We disclaim all liability and responsibility arising from any reliance placed on such materials as conclusive advice or opinions, including You or any other visitor to the Site or by anyone who may be informed of any of its contents.

Your use of the Site can neither directly nor indirectly be construed as forming a professional relationship of any kind between You and GT. Further, nothing on this site can or should be construed as forming either an implied or expressed professional or fiduciary relationship between You and GT.

Business Status of GT

We are NOT, nor do we claim to be, a non-profit organization or foundation of any kind, nor does GT hold itself out to be such an organization. Further, GT is neither a public company nor are we a division, subsidiary, or representative of any local, state, or federal government agency or program.

GT provides helpful links to such agencies if and when such information is sought by users and visitors of this Site. GT is a private for-profit social impact enterprise. It is committed, first and foremost, to informing people about life’s legal and financial troubles and the emotional impact these troubles can cause.

Links

The Site contains links to websites owned and operated by third parties. These links should not be considered an express or implied endorsement of the content or services of these websites by GT. GT has no control over such websites and is not responsible for their content, and makes no representations regarding such sites.

If You decide to visit any third-party websites using links from the Site, You do so at Your own risk. Accordingly, GT expressly disclaims any responsibility for the content, materials, accuracy of the information, and/or quality of the products or services provided by, available through, or advertised on these third-party websites.

Directory Listings

GT articles sometimes include a directory of providers. The mission of these directories is to make legal, financial, and mental health content and services available to all. We reserve the right to make the final determination if a provider should be included, excluded, or removed from GT based on Our sole and absolute discretion.

Copyright Claims

If You are a provider of content and want to be added to Our database, please contact us. If You have a copyright claim related to a directory listing or content, please contact Us at Inquiries@GotTrouble.org

Please insert: “Directory Listing Copyright Claim” in the subject line. We will investigate the matter at our sole discretion without undertaking any obligation to do so or to act upon the email request.

User Information and Content

We may ask You to voluntarily provide certain information, like your name and e-mail address should You try to access certain features of the Site, such as requesting to receive our newsletter or emailing US through our contact forms.  You agree to provide true, accurate, and current contact information to Us.

When You send, submit, post, download, display, perform, transmit, or otherwise distribute information or content to the Site, You grant GT a license to use, copy, distribute, transmit, display, reproduce, or edit Your content. You warrant that You own the rights to any content You submit and/or are authorized to transmit, submit, display, and/or otherwise make available such content.

Prohibited Uses on Site

You may use the Site only for lawful purposes and in accordance with our Terms of Use. You agree not to use the Site: In any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries); For the purpose of exploiting, harming or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information or otherwise; To send, knowingly receive, upload, download, use or re-use any material which does not comply with the content standards set out in these Terms; To transmit, or procure the sending of, any advertising or promotional material, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation; To impersonate or attempt to impersonate GT, a GT employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing); To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Site, or which, as determined by Us, or users of the Site or expose them to liability;

Further, You agree not to use: crawlers, spiders, or other automatic devices, processes, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site; Use any manual process to monitor or copy any of the material on the Site or for any other unauthorized purpose without Our prior written consent; Use any device, software or routine that interferes with the proper working of the Site; Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful; Attempt to gain unauthorized access to, interfere with, damage or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer or database connected to the Site; Attack the Site via a denial-of-service attack or a distributed denial-of-service attack; Undertake any action which is harmful or potentially harmful to the GT server structure; otherwise attempt to interfere with the proper working of the Site.

Changes to The Site

GT reserves the right to make any changes, additions, or discontinue all or part of the Site without prior notice to You. We may remove, edit, or update the content on the Site from time to time at our sole discretion, without undertaking any obligation to do so, but the Site’s content is not necessarily complete or up-to-date. Any of the material on the Site may be out of date at any given time, and We are under no obligation to update such material.

Termination

GT reserves the right to refuse or cancel service or terminate subscriptions at our sole discretion without undertaking any obligation to do so. Terminating your access to this Site removes your authorization to use this Site. In the event of termination, you will still be bound by your obligations under these Terms and any additional terms, including any warranties made by you. GT shall not be liable to you or any third party for any termination of Your access to this Site or any portion thereof.

Intellectual Property

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by GT, its licensors or other providers of such material and are protected by the United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

The Site name, logo, and all related names, including product and service names, designs, and slogans, are trademarks of GT or its affiliates or licensors. You must not use such marks without prior written permission from GT. All other names, logos, product and service names, designs, and slogans on the Site are the trademarks of their respective owners. They are either used with permission and/or for identification purposes and are not intended to suggest any affiliation.

These Terms permit You to use the Site for Your personal, non-commercial use only. You are granted a non-exclusive, non-transferable, fully revocable license to access and use the Site for personal, non-commercial use only. You may not copy or “scrape” the System for any data, including but not limited to names, addresses, or any other information of any other User. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on Our Site.

Unless GT expressly permits in writing, you must not access or use for any commercial purposes any part of the Site or any services or materials available through the Site. If You wish to make any use of material on the Site other than that set out in this section, please contact Us at inquiries@GotTrouble.org immediately.

If You print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, Your right to use the Site will be terminated immediately, and You must, at Our option, return or destroy any copies of the materials You have made. No right, title, or interest in or to the Site or any content on the Site is transferred to You, and all rights not expressly granted are reserved by the GT. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

Reliance on Posted Content

The Site may include content provided by third parties, such as third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content other than the content provided by GT, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of GT. We are not responsible or liable to You or any third party for the content or accuracy of any materials provided by any third parties.

International Visitors

GT is based in the United States and makes no representation that materials on the Site are appropriate or available for use in other locations. If You access the Site from outside the United States, please understand that the Site may contain references and/or links to products and services that are not available or are prohibited in Your jurisdiction. Under no circumstance shall GT be deemed liable under any laws other than the United States.

Disclaimer of Warranties

You agree that We cannot and do not guarantee or warrant that computer files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy Your particular requirements for anti-virus protection and accuracy of data input and output and for maintaining a means external to the Site for any reconstruction of any lost data.

YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER GOTTROUBLE.ORG NOR ANY PERSON ASSOCIATED WITH GT MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER GT NOR ANYONE ASSOCIATED WITH GT REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

GT HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CAN NOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

IN NO EVENT WILL GOTTROUBLE.ORG, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, WRONGFUL DEATH, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, OR BUSINESS INTERRUPTION, WHETHER BASED ON TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, WARRANTY, OR ANY OTHER LEGAL THEORY, AND WHETHER GT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CAN NOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Governing Law and Jurisdiction

We hope we never have a dispute, but if we do, You and GT agree to try for 60 days to resolve it informally. You may send us the details of your concern to our email address.  However, if GT is not able to informally resolve your complaint, You and GT agree that all matters relating to the Site and these Terms and any dispute or claim arising therefrom or related thereto, including non-contractual disputes or claims, shall be governed by and construed in accordance with the internal laws of the State of Texas without giving effect to any choice or conflict of law provision or rule, whether of the State of Texas or any other jurisdiction.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the state and federal courts of Travis County. Accordingly, GT retains the right to bring any suit, action, or proceeding against You for breach of these Terms in Your country of residence or any other relevant country.

Notwithstanding our agreement to arbitrate disputes as provided above, the following EXCEPTIONS will apply to the resolution of disputes between us:

Small Claims Court

If the claim qualifies, either you or GT may bring an action in small claims court. Any small claims court action must be filed within One Year from when it first could be filed. Otherwise, the claim is permanently barred. Said jurisdiction shall be Austin, Texas.

Injunctive Relief

GT may bring a lawsuit against you in any court of competent jurisdiction solely for injunctive relief to stop any unauthorized use or abuse of the Services or any intellectual property infringement.

Indemnification

You agree to indemnify, defend, and hold harmless the Site and GT, its affiliates, officers, directors, employees, consultants, agents, and representatives from any and all third-party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising out of, directly or indirectly your, or your agents and assigns negligence or wrongful acts or omissions.

Arbitration

At the sole discretion of GT, it may require You to submit any disputes arising from the use of these Terms or the Site, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Texas law.

Unless otherwise agreed by the parties, the arbitration panel shall consist of one arbitrator chosen in accordance with the rules of the AAA. Any such arbitrator shall be knowledgeable in the subject area in which the dispute arises. All discovery shall be completed within sixty (60) days following the appointment of the arbitrator. Each party shall be entitled to representation by counsel, to appear and present written and oral evidence and argument and to cross-examine witnesses presented by the other party, provided that, where appropriate, the arbitrator may receive testimony via telephone, video, or other electronic means of communication.

The arbitration award shall be in writing, and the arbitrator shall provide written reasons for the award. The award of the arbitrator shall be final and binding on the parties hereto and may be enforced in any court of competent jurisdiction. The prevailing party in any action or proceeding to enforce its rights hereunder shall be entitled to recover reasonable attorneys’ fees and other reasonable costs, including fees of the arbitrator and the AAA, incurred in the action or proceedings. For purposes hereof, the prevailing party is defined as the party whose last settlement proposal prior to the hearing in this matter is closest to the final decision. In no event shall the arbitrator award punitive or exemplary damages.

Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Force Majeure

In the event either party is unable to perform its obligations under the terms of this Agreement due to an event, occurrence, or contingency beyond its reasonable control, including but not limited to: acts of God, earthquakes, strikes, pandemics, riots, war, or governmental requirements, such party shall not be liable for damages to the other for any damages resulting from such failure to perform or otherwise from such causes.

Non-Waiver

You agree that if GT does not exercise or enforce any legal right or remedy which is contained in the Terms or is otherwise entitled to will not constitute a formal waiver of GT rights and that those rights or remedies will still be available to GT.

Severability

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Entire Agreement

These Terms and Conditions and Disclaimers constitute the sole and entire agreement between You and GT with respect to the Site and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Site.

Amendment

GT may, without advance notice, amend this Agreement occasionally and will do so by posting the new Agreement date on this page. Such amendment shall become effective immediately for all pre-existing and future Users.

No Agency

You agree and understand that notwithstanding any other provision of this Agreement, GT is not Your agent, partner or joint venturer in any respect.

Notice

Any notice under this Agreement shall be given by GT to You via email if You have supplied one to Us.

Any other notice by You to GT shall be sent via United States Mail to the following Address:

GotTrouble.org
1005 Congress Avenue, Suite 925
Austin, TX. 78701

If you have any questions regarding the use of the Site, please direct your questions or comments about the Site or its contents to inquiries@GotTrouble.org or use our contact page.